Frequently Asked Questions
If you have any questions that you can't find an answer to please do send me a message and I'll get back to you as quickly as I can.
FAQs
How do I make an appointment or get in touch?
You can book a free, introductory call here. You can also contact me via this website, by email or by telephone.
What are your fees and cancellation policy?
Please see the Fees and Insurance section of this website.
How long will our therapy last?
This really depends on what it is you are looking to achieve or what you would like help with. I offer both short-term therapy (often around 6 to 12 sessions) and longer-term therapy. As a rule of thumb, the longer the issue has been around and the more widely it is impacting on your life, the longer we can expect to work together. That said, please don’t hesitate to be in touch to discuss this further if you would like more information.
Will our conversations be confidential?
It is my duty to keep what we discuss confidential. An exception to this would be if I judged there was a serious risk to your safety or that of others. In these situations my priority would be to keep you and others safe. Additionally, all psychologists are required to have regular supervision of their clinical work. The discussions I have with my supervisors about our work are confidential and I would not disclose any identifiable personal information about you during these conversations. Thirdly, there are certain crimes, such as acts of terrorism or crimes which cause serious harm which I would be obliged to report to the police. Outside of the situations outlined above, everything that we talk about is kept entirely private between us.
Will my data be protected?
Absolutely. I take the collection and storage of your information very seriously and I comply with the European General Data Protection Regulations (GDPR). I am registered with the Information Commissioner’s Office (ICO): https://ico.org.uk
How long does each therapy session take?
Sessions last for 50 minutes for one-to-one therapy and 60 minutes for couples sessions.
Will any sessions be held in person?
No. At present all sessions are held online using Cliniko or Google Meet.
Does coming to therapy mean I'm mad or weak?
No! Everyone struggles at times and nobody is exempt from pain in life. In fact, recognising that you may need help takes courage. You might feel unsure whether therapy is the right thing for you; this is natural and I will try to help you decide whether it’s the right time and choice for you.